Lillian Schumacher

About

Lillian Schumacher

Customer Service • Cash Handling • Retail Operations


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Professional Summary

Reliable and detail-oriented retail professional with 10+ years of experience in customer service, cash handling, and store operations. Known for accuracy, trustworthiness, and calm performance in fast-paced, high-volume environments. Brings strong teamwork, leadership support, and a consistent work ethic with a proven history of long-term employment.


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Work Experience

Cashier | Trotter Whoa & Go

August 2017 – March 2025

Accurately processed high-volume cash, credit, and debit transactions while maintaining strict cash-handling standards.

Balanced cash drawers daily and consistently met accuracy requirements.

Delivered friendly, efficient customer service, resolving questions and concerns with professionalism.

Maintained a clean, organized checkout and store environment.

Supported team members during peak hours to ensure smooth operations.


Pilot (Self-Employed)

October 2016 – August 2017

Safely transported oversized loads while complying with state and federal regulations.

Maintained strong communication and situational awareness in high-responsibility environments.


Assistant Manager / Freight Manager | Dollar Tree

March 2014 – August 2016

Assisted with daily store operations, including opening/closing procedures and staff support.

Managed freight, inventory flow, stocking, and merchandising standards.

Trained and supervised employees to improve efficiency and customer satisfaction.

Reduced operational delays by improving freight handling and organization processes.

Supported sales promotions and merchandising initiatives to drive store performance.